Development Strategy

Vision - Nurbank is a universal bank offering competitive financial products and services.

The Bank's Mission is to be a trusted financial partner on your road to success.

Business principles:

We are dedicated to the successful development of our clients, based on the business principles and values we share.

All of the Bank's clients - both individuals and major corporations - can always count on receiving high quality financial services through a variety of sales channels.

We continuously improve the level of our services by improving business processes, introducing advanced information technology and through increased professionalism. Our efforts enable us to offer our clients prompt and quality services.

We make a significant contribution to the development of the Bank's staff in order to create and maintain an inclusive and efficient working environment. We are interested in finding the most talented and successful people.

We strive to achieve high level of profitability on a long-term basis and to make a significant contribution to the development and prosperity of our country.

Our relationships with clients, investors, colleagues and other organisations are based on trust and a culture of open communication.

The Bank’s values:

Professionalism

We are a team of professionals and have been able to deliver results for 30 years thanks to our experience, knowledge and passion.

Proactivity

We do our best to achieve results. We do not rest on our laurels and are always trying to excel.

Team spirit

We work as a team, strive to collaboration and are always ready to support colleagues.

A healthy lifestyle

For us, it is a desire to improve the quality of life. After all, success is not just about a brilliant career, but also about health and a personal life.

Social responsibility

We benefit society, help those in need and strive to make the world a better and kinder place.

Main strategic objectives for 2023-2025:

•    Offering our customers innovative competitive products and services that meet increased customer demands and offering customers convenient digital solutions

•    Increasing long-term financial stability and credit rating of the Bank

•    Generating net profit of at least 14 billion tenge by the end of 2025

•    Improving IT in banking and further enhancement of internal operational efficiency

•    Development of cross-selling and ESG activities

The Strategy was approved by the Board of Directors of Nurbank JSC, Minutes No. 77-(22) dated 27 September 2022.