Dear Ladies and Gentlemen! 

JSC "Nurbank" announces an open tender for the procurement of an Electronic Credit Dossier Storage system for JSC "Nurbank". 

Tender type: open.

Start of the tender: 16.01.2020 at 14:30, at the address: Abaya Ave. 10V, 3rd floor, office 310, Large Conference Hall.

End of bidding: 16:30. 

Collection of packages and proposals until 12:00 (inclusive) 15.01.2020 at the address: Abaya Ave. 10V; office 204, chancery.   

Legal entities (potential service providers) meeting the following criteria at the time of the tender are invited:

1. Possess the necessary financial, material, and labor resources to fulfill obligations under the supply contract.
2. No significant claims from JSC "Nurbank" on previously concluded contracts.
3. Be solvent, not subject to liquidation, not have its property under arrest, and not have its financial activities suspended according to the legislation of the Republic of Kazakhstan or the legislation of the country of residence (potential supplier).
4. Fulfillment of tax and other mandatory payments to the budget at the time of application submission for participation in the tender and at the time of conclusion of the procurement contract.
5. Ability to provide additional consulting services regarding the purchased system.
6. Successful implementations of the purchased system in second-tier banks/financial institutions.
7. The potential supplier must have at least 5 years of market experience.
8. Provide technical consultancy services concerning the purchased product.
9. Technical support services for the purchased system.
10. Payment terms: 100% post-payment preferred after software delivery (possible on terms of 50% prepayment and 50% post-delivery) through an account in JSC "Nurbank".
11. Working system with the following functionality:

a) Systematic storage, cataloging of information by document types: personal documents, legal entity documents, indicating the document location;

b) Configurable dossier card reflecting document information, inventory of documents, and other information;

c) Integration with Bank's information systems: Colvir CBS, Credit conveyor;

d) Monitoring dossier completeness and document validity with notifications of detected errors;

e) History of document processing, version storage;

f) Attribute-based search, document viewing;

g) Access rights differentiation, role-based data access in the system;

h) Reporting generation, export to MS Office format (Excel, Word);

i) Bulk entry of document scan copies;

j) Control of format and size of scan copies;

k) Log management for uploading/copying/editing information in the system;

l) Access limitation to the system by providing access for specific employees for read-only (copy protection);

m) Two-factor authentication implementation capability.  

Technical specification is provided in Appendix #1.  

Criteria for evaluating tender proposals:

• Compliance of the potential supplier with the above requirements;
• Compliance of the tender application with the tender documentation technical specifications;
• Proposed price;
• Payment terms;
• System implementation timelines. 

To participate in the tender, the following document packages must be provided:

Package 1: Legal Documentation

1) Application for participation in the tender in the prescribed form as per Appendix #2 to this letter;

2) Notarized copies of constitutive documents, registration/re-registration certificate of a legal entity (Charter, VAT registration certificate);

3) Copies of licenses (original for verification) for activities licensed by the state if activities regarding purchased goods/works/services are subject to licensing;

4) Notarized copy of the identity document of the authorized person - supplier's representative;

5) Supplier's power of attorney for the authorized representative for tender participation;  

Package 2: Financial Documentation

1) Original bank reference confirming the applicant's banking details and no overdue debts to the bank;

2) Copies of financial statements for legal entities for one year, signed by the legal entity's stamp, tax declarations for individual entrepreneurs, signed by their stamp;

3) Original reference from the Tax Committee at the supplier’s registration place, confirming no tax debt;

4) Copies of recommendations and reviews from legal entities/individual entrepreneurs previously collaborated with the supplier, containing assessments and characteristics of the cooperation experience, including timeliness and completeness of obligation fulfillment, and other aspects;

5) Price proposals;

6) Copies of corporate income tax declarations for 2 years prior to the tender. In case of tax losses over the previous two years, justification of the proposed price for the goods/services subject to international business operations should be provided.  

Package 3: Other Documentation

1) Technical specifications, delivery terms, and timelines. 

2) The potential supplier bears all expenses related to the preparation and submission of their tender application, and the Bank's Tender Commission shall not bear, or incur obligations for, these expenses, regardless of the nature of the tender's conduct and outcomes.

We note that the Bank's Tender Commission is entitled not to disclose information regarding the review, evaluation, and comparison of tender applications to potential service providers or any other party officially not involved in the review, evaluation, and comparison of tender applications.

JSC "Nurbank" reserves the right to cancel or postpone the tender with a written notification to potential suppliers who submitted tender applications about the cancellation or postponement with an indication of the new date. 

The potential supplier has the right to amend or withdraw their application before the final deadline for submitting tender applications. 

The tender will be held with or without the presence of the authorized representative of the potential service provider if the authorized representative does not participate in the tender.  

For inquiries regarding the formation of packages for legal and financial documentation, contact Kurmanbayev Sanzhar.

Tel: +7 (727) 2 599 710 ext. 5847, mobile/WhatsApp: +7 747 065 32 35 

For inquiries concerning the formation of the package for other documentation on technical specifications, contact Zhakupova Saltanat. 

Tel: +7 (727) 250 00 00, ext. 5667, e-mail: SZhakupova@nurbank.kz

 Appendix No. 1. Technical Specification (download. doc, 26 KB) 

 Appendix No. 2. Criteria (download. doc, 20 KB) 

 Appendix No. 3. Application (download. doc, 15 KB)