Nurbank Consults via WhatsApp

Nurbank has launched a new channel for dialogue with clients—WhatsApp. The main goal of this initiative is to facilitate client communication and enhance service quality. Now clients can instantly receive consultations at +7 707-000-2552:

• contact their bank anytime from anywhere in the world,
• get information on banking products,
• provide feedback and suggestions about service quality and bank operations,
• notify the bank of potential issues with their accounts, and receive information about promotions and updates to the bank's product line.

Let us remind you, that currently, bank clients can obtain necessary information via the online chat on the official bank website www.nurbank.kz, on social media pages like Facebook, Twitter, and Instagram, as well as through the toll-free number 2552.

“An important criterion for evaluating any company's performance is its accessibility to clients, as well as the promptness and speed of handling requests. We offer clients the freedom of choice in how they contact the bank, thereby stating that we are open and always ready to help,” said Eldar Sarsenov, Chairman of the Board of JSC Nurbank.