In response to media reports regarding an illegal withdrawal of funds from clients' savings accounts, JSC Nurbank clarifies the following:
Following an investigation conducted in 2014, the Almaly District Court of Almaty found the manager guilty of committing a crime and sentenced him to 5.6 years of imprisonment, with property confiscation and serving the sentence in a general regime correctional facility. Additionally, as a result of the bank's internal investigation, two cashiers were held accountable, leading to the termination of their employment contracts under subparagraphs 9 and 10 of paragraph 1, article 54 of the Labor Code of the Republic of Kazakhstan at the initiative of the employer.
To ensure legality and the security of clients' funds, after the circumstances of the crime were clarified, the Bank restored the missing amounts in the accounts.
Thus, JSC Nurbank guarantees the safety of its clients' funds.