Scam attacks on bank clients have become more frequent again. Here are just a few common schemes. Scammers:
Call and pretend to be bank employees. They report a suspicious transaction and seek information to transfer money from the client's account. For example, they ask to change the password in the personal account and provide the new password and secret code from SMS messages. Using this data, scammers transfer money from the client's account or even take out loans in their name.
Call, report a potential theft of money from the client's accounts, and suggest urgently transferring money to a "mirror account," an "insurance agent," or an "insurance cell," etc. The legend may vary, but the main point is for the client to transfer money to the specified accounts. In some cases, with the help of special computer programs, scammers may call seemingly from the bank's number or a number very similar to the bank's number.
Send messages via email or messengers with information about charity events, unique financial services, prize draws, and more. They include links where you need to enter personal data or perform banking operations. When a person enters their card details, scammers withdraw money from it. Additionally, the link may contain a virus providing scammers access to your application.
Call and say that someone is trying to enter your personal account and offer to download an application for additional security. In reality, this application gives scammers access to your phone. After that, they can make calls and conduct financial transactions on behalf of the client.
Banks value their clients' trust. They provide a high level of security for personal data and electronic financial transactions. Therefore, scammers try to deceitfully extract money from the users themselves.
Remember, scammers strive to intimidate a person, forcing them to quickly give up money, not allowing time to think or orient in the situation. Do not let yourself be intimidated, stay vigilant! Only together can we resist the actions of offenders.
What to do if a scammer calls you?
Do not talk to them. Hang up. Check the safety of the money in the account. If you have any questions, call the bank's call center.
Do not tell anyone:
Your personal account password in the mobile app or internet banking.
Card details: number, expiration date, CVV/CVC code (the three-digit code on the back of the card).
SMS code to confirm the operation: payment, transfer, etc.
Do not disclose this information, even if the person claims to be a bank employee and calls from a number similar to the bank's. Real employees never ask for this. Only scammers do.
Do not install:
Any mobile applications if requested by strangers
Do not click on links:
Even if the message is from a well-known bank or company. Clicking the link may trigger a harmful computer virus that helps scammers steal money from your bank accounts.
Do not fill out:
Questionnaires with personal data. If following a link, never fill out questionnaires, participate in surveys, or give personal information. For genuine promotions and prize draws, read information on banks' official websites or social media pages.
How to avoid financial pyramid schemes and not fall victim to scammers?
If you are persuaded to invest money for a short time and receive a substantial profit, especially if you do not need to do anything other than potentially recruit new participants, you are being lured into a financial pyramid.
You should be alarmed if the project is presented as a novelty, involving too unconventional work schemes that raise suspicion. The project office may be inadequate for a "super successful" and "dynamic" business or might not exist at all. Typically, scammers do not provide clear information about what and how they earn money.
Be careful! Before investing your savings, search for information online about the company. Work only with licensed financial services companies and only based on a contract. Carefully read the contract, and if in doubt, consult with lawyers.
Given the need to counteract fraud and financial pyramids, we kindly request you to learn more on the financial literacy training media portal Fingramota.kz under the section "Beware of fraudsters."
