Dear clients, please be informed about the operating hours of the bank branches and offices.
The information will be updated as the situation stabilizes in the region and operations resume.
We are taking all measures to ensure that each branch is operational and to provide clients access to their funds and banking services.
Take care!
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Branches/Operational Service Centers (OSC) |
Operating hours as of 11.01.2022 |
Note |
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1 |
Branch in Almaty, Zheltoksan St., 173 |
closed |
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OSC "Tigrokhaud", Microdistrict 8, Altynsarina Ave., 8, Unit 74 |
closed |
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OSC "Almaty-1" (first category), Spartak St., 30 |
closed |
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OSC "Green Bazaar" (first category), Zhibek Zholy St., 54 |
closed |
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OSC "Aksay" (first category), Microdistrict "Aksay-2", Momyshuly St., 36a |
closed |
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OSC "Aynabulak", Microdistrict Aynabulak, Zhumabaeva St., 98A |
closed |
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OSC "Raiymbek" (first category), Raiymbek St., 212/1 |
closed |
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OSC "Merei", Almaty, Suyunbai Ave., 2, TC "Merei" |
closed |
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OSC "Asem" Almaty, Northern Ring, Highway 9 |
closed |
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OSC "Zhibek Zholy" Almaty, Zhibek Zholy Ave., 135, ATC "Zhibek Zholy" |
closed |
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OSC "Car City" Almaty, Microdistrict Bayanaul 57A |
closed |
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OSC "Semirechye" Almaty, Turksib District, Microdistrict Kairat, 181 |
closed |
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"Grand Park" Almaty, Kabdolov 1/4 |
closed |
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"Zheruyik" Almaty, Bostandyk District, Nazarbaev Ave., 223 |
closed |
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OSC "Airport" Almaty, Zakarpatskaya 51 |
closed |
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"Merkur" Almaty, Mailina St., 85 |
closed |
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OSC "Tastak" (first category), Prokofiev St., 89A |
closed |
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2 |
Branch in Nur-Sultan, D. Kunaev St., 33, BC "Astana-like" |
open |
from 09:00 to 16:30 (subject to change) |
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OSC "Aruzhan", Nur-Sultan, Shakarim Kudaiberdyuly St., 34, Almaty District |
open |
from 09:00 to 16:00 (subject to change) |
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OSC "Nur Bereke", Nur-Sultan, Alash Highway, 32, Almaty District |
open |
from 09:00 to 16:00 (subject to change) |
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OSC "Nur Eurasia", Nur-Sultan, Petrova St., 24 |
open |
from 09:00 to 16:00 (subject to change) |
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OSC "Nur Astana" Nur-Sultan, Bogenbai Batyr St., 47 |
open |
from 09:00 to 16:00 (subject to change) |
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OSC "Tulpar", Nur-Sultan, Valikhanov St., 24 |
open |
from 09:00 to 16:00 (subject to change) |
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OSC VIP CENTER ASTANA, Nur-Sultan, Kabanbai Batyr Ave., 34/1 (formerly 49), Esil District |
open |
from 09:00 to 16:00 (subject to change) |
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3 |
Branch in Aktau, 4 Microdistrict, "Public Associations" Building |
open |
from 09:00 to 18:00 (subject to change) |
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OSC "Aktau", Aktau, located in 14 Microdistrict, 58B, "Tamshaly" Residential Complex |
open |
from 09:00 to 18:00 (subject to change) |
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OSC "Baiterek" Zhanaozen, Microdistrict "Samal", Building 14, TC "Zhastar" |
open |
from 09:00 to 18:00 (subject to change) |
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OSC "Nur-Altyn", Aktau, 16 Microdistrict, TRC "Aktau" |
open |
from 09:00 to 18:00 (subject to change) |
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4 |
Branch in Aktobe, Ospanova St., 59 |
open |
from 09:00 to 18:00 (subject to change) |
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OSC "VIP", Aktobe, Abulkhair Khan Ave., 37B |
open |
from 09:00 to 18:00 (subject to change) |
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OSC "ACACIA" |
closed |
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OSC "Aktobe" Aktobe, Abulkhair Khan Ave., 37B |
open |
from 09:00 to 18:00 (subject to change) |
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OSC "GAI", Aktobe, Microdistrict Batys - 2, Building 21B |
closed |
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OSC "Classic", Aktobe, Eset Batyr St., 83B |
open |
from 09:00 to 18:00 (subject to change) |
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OSC "Mega", Aktobe, Mametova St., 4 |
open |
from 09:00 to 18:00 (subject to change) |
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OSC "CON" |
closed |
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5 |
Branch in Karaganda, Gogol St., 51/6 |
open |
from 09:00 to 18:00 (subject to change) |
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OSC "Altyn Arba", Karaganda, Zonalnaya St., 10 |
open |
from 09:00 to 18:00 (subject to change) |
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OSC "Boulevard Mira", Kazbek biy district, Nur Sultan Nazarbayev Ave., 9 |
open |
from 09:00 to 18:00 (subject to change) |
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Jezkazgan, Alashakhana Ave., 16-2 |
open |
from 09:00 to 18:00 (subject to change) |
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OSC "Tair", Karaganda, Cosmonauts St., 1/29 |
open |
from 09:00 to 18:00 (subject to change) |
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OSC "Temirtau", Temirtau, Metallurgov Ave., 22A |
open |
from 09:00 to 18:00 (subject to change) |
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OSC "Tsum", Bukhar Zhyrau Ave., 53/8 |
open |
from 09:00 to 18:00 (subject to change) |
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6 |
Branch in Kokshetau, Auezov St., 149 |
open |
from 09:00 to 18:00 (subject to change) |
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OSC "Tumar", Kokshetau, Ilyas Yesenberlin St., 9 |
open |
from 09:00 to 18:00 (subject to change) |
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7 |
Branch in Uralsk, Ikhsanova St., 54 |
open |
from 09:00 to 18:00 (subject to change) |
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OSC "Oral", Uralsk, Abulkhair Khan Ave., 179 |
open |
from 10:00 to 16:00 (subject to change) |
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8 |
Branch in Shymkent, Askarova St., 41B |
open |
from 09:00 to 17:00 (subject to change) |
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OSC "Eurasia", Yenbekshinsky District, 18 Microdistrict, T. Ryskylov St., Building 30/2 |
closed |
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OSC "Tauke khan", Tauke khan Ave., 51, Apt. 17, Al-Farabi District |
closed |
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9 |
Branch in Kostanay, Pobedy St., 70B |
open |
from 09:00 to 17:00 (subject to change) |
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OSC "Zhytikara", Zhytykara, 6 Microdistrict, 55 |
open |
from 09:00 to 17:00 (subject to change) |
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OSC "Central Kostanay", Kostanay, Tolstoy St., 50, WP 5 |
open |
from 09:00 to 17:00 (subject to change) |
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OSC "On Skladskaya", Kostanay, Skladskaya St., 1 (wholesale-retail complex "Skladskaya") |
open |
from 09:00 to 17:00 (subject to change) |
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10 |
Branch in Semey, Shakarim Ave., 47 |
open |
from 09:00 to 17:30 (subject to change) |
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"Bakty" East Kazakhstan Region, Urjar District, Bakty Village, in the customs building at the "Bakty" border checkpoint with China |
open |
from 09:00 to 17:30 (subject to change) |
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OSC "Nurly Zher", Kurchatov, Abay St., 29 |
open |
from 09:00 to 17:30 (subject to change) |
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OSC "Ocean" Semey, Alexander Zatayevich St., 33a, Apt. 30. |
open |
from 09:00 to 17:00 (subject to change) |
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"Salyk" Semey, Abay Square, 3, in the State Revenue Department building |
open |
from 09:00 to 17:00 (subject to change) |
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11 |
Branch in Atyrau, Seifullin St., 5 |
open |
from 09:00 to 16:00 (subject to change) |
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"Caspian" Atyrau, Avangard Microdistrict, 2, Building 3a |
open |
from 09:00 to 16:00 (subject to change) |
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"Keremet" Atyrau, Baimukhanov St., 39"D" |
open |
from 09:00 to 16:00 (subject to change) |
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OSC "Kulsary" Kulsary, Beybaris St., 145A |
open |
from 09:00 to 16:00 (subject to change) |
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OSC "Ortalyk" Atyrau, Makhambet Otemisuly St., 134A, BC "Eurasia", 1st floor, Office 104 |
open |
from 09:00 to 16:00 (subject to change) |
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12 |
Almaty Region, Taldykorgan, Abilay Khan St., 147 |
closed |
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Zharkent, Zhibek Zholy St., 30 |
closed |
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OSC "UGD Taldykorgan" |
closed |
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13 |
Branch in Taraz, Aiteke biy St., 17 |
open |
from 09:00 to 16:00 (subject to change) |
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OSC "Samal", Taraz, Microdistrict "Samal" (7), 38, Apt. 2 |
closed |
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14 |
Branch in Pavlodar, Nur Sultan Nazarbayev Ave., 26 |
open |
from 09:00 to 19:00 (subject to change) |
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OSC "Batyr Mall", Pavlodar, Kamzin St., 67/1 |
closed |
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Ekibastuz, M. Auezov St., 36A |
open |
from 10:00 to 18:00 (subject to change) |
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OSC "Express", Pavlodar, Kudaibergen Suraganov St., 2/1, non-residential unit 1 |
closed |
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15 |
Branch in Petropavlovsk, Abai St., 80A |
open |
from 09:00 to 18:00 (subject to change) |
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16 |
Branch in Ust-Kamenogorsk, Kazakhstan St., 64/1 |
open |
from 09:00 to 18:00 (subject to change) |
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OSC "Universal" Ust-Kamenogorsk, Gogol St., 36-14 |
open |
from 09:00 to 18:00 (subject to change) |
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17 |
Turkestan Branch, Aksukent, Zhandarbekova St., no number, Sayram District |
open |
from 09:00 to 18:00 (subject to change) |
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OSC "Saryagash" Saryagash, Saryagash District, A. Abdukhaliqov St., 1 |
open |
from 09:00 to 18:00 (subject to change) |
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OSC "Aksukent", Aksukent, Zhandarbekova St., no number, Sayram District |
open |
from 09:00 to 18:00 (subject to change) |
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OSC "Zhetisay", Zhetisay, Abai St., 69A |
open |
from 09:00 to 18:00 (subject to change) |
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OSC "Turkestan", Turkestan, Tauke Khan Ave., 164A |
open |
from 09:00 to 18:00 (subject to change) |