Recently, fraudulent groups have become significantly more active in Kazakhstan, targeting payment card holders. The most common fraud scenario involves the illegal collection of personal data, payment card details, codes, and passwords via phone, where the fraudster poses as a bank employee and tries to obtain data to conduct online transactions with the accounts.
To prevent and curb fraud cases, the Association of Financiers of Kazakhstan (AFK), along with Altyn Bank, Bank RBK, ForteBank, Halyk Bank, Jýsan Bank, Kaspi.kz, Nurbank, Alfa-Bank Kazakhstan, VTB Bank (Kazakhstan), Eurasian Bank, Sberbank Kazakhstan, Home Credit Bank, Bank CenterCredit strongly recommend observing the following security measures:
Providing card details and SMS codes to a third party can lead to theft of funds.
Most common fraud schemes used by scammers:
The potential victim receives a call (from a number similar to the bank's call center), the fraudster poses as a call center or bank security employee and reports an unauthorized transaction on the payment card. To cancel the transaction, the fraudster suggests providing payment card details (number, expiry date, CVV/CVC code, and codes from SMS messages). A real bank employee never requests this information (they only need the full name, date of birth, and the code word from the account agreement).
A similar scheme is used on social networks (such as VK, Facebook), where banks have official pages. Scammers fake a page and when the potential victim contacts them, posing as bank employees, they also ask for card details.
A fraudster calls about an advertisement for property sale (apartment, car, furniture, clothing, etc.), stating readiness to pay a deposit on the card and asks the seller to provide card details (number, expiry date, CVV/CVC code), codes from SMS messages, received on the seller's mobile phone.
Fraudsters create a page on social networks in the bank's name, offering to participate in a survey and receive a reward. The victim is asked to follow a fraudulent link, answer questions and make a "confirmatory payment" from their card to supposedly receive a reward (cash prize). By entering their payment card details, the victim sends money to the fraudsters' card or e-wallet without receiving anything in return.
Nowadays, there are many offers on the internet promising high earnings from Forex trading or binary options. A significant portion of such sites do not actually provide brokerage services.
The potential victim registers on a fraudulent broker's website, opens an account, and leaves their contact details. Subsequently, a fraudster contacts them, convincing them to fund their account to start trading. After the client transfers money to the account, the scammers withdraw it to their account.
Be alert!