Dear Ladies and Gentlemen!

JSC "Nurbank" announces an open tender for the procurement of software - an information security event monitoring and analytics system (SIEM) and incident response software (SOAR), and invites potential suppliers to participate in the open tender to be held on March 5, 2024, at the JSC "Nurbank" building, located at: 10 "B" Abay Ave., Almaty, office № 310.

Document collection deadline: 04-03-2024 12:00 PM, at: 10 "B" Abay Ave., Almaty, office № 204.
Eligible for the tender are legal entities (potential service providers) that must meet the following requirements at the time of the tender:

• possess professional competence and experience, have the necessary financial, material, and labor resources to fulfill obligations in accordance with the service agreement;
• have no claims from JSC "Nurbank" under previously concluded contracts;
• be solvent, not subject to liquidation, have no assets seized, and whose financial and economic activities are not suspended in accordance with the legislation of the Republic of Kazakhstan;
• fulfill their obligations to pay taxes and other mandatory payments to the budget at the time of application for participation in the tender and at the time of concluding the service agreement;
• documental confirmation from the distributor to sell vulnerability scanner licenses and provide technical support in the Republic of Kazakhstan.

The technical specification, list of trigger events, and product descriptions are provided in Appendix № 5.

Criteria for evaluating tender bids:

• compliance of the potential supplier with the above requirements;
• compliance of the tender bid with the technical specifications of the tender documentation;
• proposed price;
• payment terms;
• equipment delivery timelines.

To participate in the tender, the following documentation packages must be provided:
Package 1: Legal Documentation
1) application for participation in the tender;
2) copies of founding documents, registration/re-registration certificate of a legal entity (Charter, VAT registration certificate);
3) copies of licenses (original for verification) for conducting certain licensed activities if applicable;
4) copy of the identity document of the authorized representative of the supplier;
5) a power of attorney from the supplier to the authorized representative for participation in the Tender;

Package 2: Financial Documentation
1) price proposal for 2 years;
2) original certificate from the servicing bank confirming the bank details of the applicant and lack of overdue debts;
3) copies of financial statements for one year, certified with the legal entity's seal, tax declarations for individual entrepreneurs, certified with the seal if available;
4) original Tax Committee certificate at the place of supplier registration confirming no tax debts;
5) information on the availability of material and technical base;
6) confirmation of the agreement to conduct settlements via a bank account at JSC "Nurbank" when supplying under the Contract.

Package 3: Other Documentation
1) technical specifications, delivery terms, timelines.
2) For potential suppliers, an authorization letter from the manufacturers:

• with confirming documents for the right to distribute and provide warranty support for the user identification and authentication system,
• with confirming documents for the right to distribute licensed software / provide technical support, within the Republic of Kazakhstan.

3) Presence of a service center or service partner for warranty servicing of supplied equipment in Almaty or in regions where the software is supplied – an information security event monitoring and analytics system (SIEM) and incident response software (SOAR) (provide information with names, addresses, and contact details).
4) Equipment must be supplied from a serial production line, tested at the manufacturer's plants. All components specified in the assignment are included in the assembly.
5) The potential supplier must be operating in the market for no less than 2 years.
6) Delivery must be one-time and in full at the Customer's address.
7) The Potential Supplier bears all costs related to the preparation and submission of their tender bid, and the Bank and tender commission are not responsible or liable for these costs, regardless of the tender's nature and results.

We emphasize that the Bank's Tender Commission has the right not to disclose information about the consideration, evaluation, and comparison of tender bids to potential service providers or any other party not officially participating in the review, evaluation, and comparison of tender bids.
JSC "Nurbank" reserves the right to cancel or postpone the tender by notifying potential suppliers who have submitted tender bids about the cancellation or rescheduling with a new date.
A potential supplier has the right to modify or withdraw their bid before the tender bid submission deadline.
The tender will be conducted with the participation of the authorized person of the potential service provider or without, if the authorized person will not participate in the tender.

Contact persons:
Igor Anatolievich Konotunenko
Tel.+7 (727) 250 00 00 ext. 4002
ikonotunenko@nurbank.kz