Lead Retail Business Specialist

Responsibilities:

1. Conduct daily presentations to attract customers in the assigned area for retail loan products and deposits.
2. Execute plans for presentations, applications, loan disbursements according to the plans, as well as for the growth of the deposit portfolio (mass segment) set by the Retail Business Department (hereinafter - RBD), supervising retail lending and the promotion of retail business credit products.
3. Consult with retail business clients (hereinafter - RB) on product credit / retail lending products and deposits, establish and maintain sustainable business relationships with potential and current RB clients.
4. Primary identification of the client at the stage of credit loan processing (verification of the client's appearance and signature according to the identity document).
5. Provide consultations on filling out the documents required for obtaining a loan.
6. Identify the needs of current and potential RB clients to maintain and increase the client base of the branch.
7. Ensure effective sales and promotion of retail credit products and deposits.

Deliver high-quality and comprehensive customer service.

Education:

• Higher education.

Work experience:

• At least 1 (one) year in a financial / banking structure or in sales.

General knowledge/skills necessary for job responsibilities:

1. Computer skills, knowledge of basic programs of the standard MS Office package (user);
2. Skills in business communication ethics;  
3. Proficient written and verbal communication;
4. Knowledge of labor protection rules and regulations, labor organization, safety techniques, and internal labor regulations.

Language proficiency:

1. State language;
2. Russian;

English – as necessary.