Service Analyst

Service Analyst

Anti-Fraud Service
Almaty
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Responsibilities:

- Participate in the process of analyzing new banking products and services, optimizing the Bank's business processes together with other structural divisions, to prevent fraud. - Develop and refine existing functionalities/rules of Anti-Fraud systems from scratch. - Monitor incidents entering the Anti-Fraud system. - Analyze the effectiveness, efficiency, and adequacy of prevention and control systems. - Interact with responsible individuals of Anti-Fraud system software providers for timely and high-quality task execution. - Conduct analytical work related to finding anomalies in transactions or other client actions. - Collect and analyze events in the Bank to reduce risks by optimizing scripts for detecting suspicious events in digital channels. - Participate in comprehensive functional testing of the Anti-Fraud system. - Predict new fraud schemes in various sectors, analyze, investigate incidents, and develop appropriate tools for preventing new potential fraud schemes. - Propose suggestions for optimizing and developing Anti-Fraud systems and business processes. - Study new technologies and enhance personal knowledge.

Requirements:

Education:

- Higher economic/financial/technical/legal education.

Experience:

- At least 2 (two) years in the banking sector/field of activity.

Knowledge and Skills: - Experience in case analysis, data analysis, case study investigation, knowledge of risk metrics, fraud systems. - Experience in the card business (card processing), knowledge of the rules of payment systems Visa, Mastercard, interaction with international payment systems regarding fraud issues. - Experience integrating anti-fraud systems with various information sources. - Understanding query languages (SPL, SQL)

23.02.2026
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