Safety Tips

Security Tips

when using Internet banking for businesses "CORREQTS"

Security Tips

Security Tips

Information on the operation of the TUMAR-CSP (TUMAR) encryption program.

Microsoft has announced the release of a new operating system, Windows 10.

This OS has a number of features related to information security that affect the correct operation of cryptographic software developed for Windows 7 or 8.

For these reasons, the use of the TUMAR version 6 cryptoprovider in Windows 10 is also not possible.

In view of the above, we recommend not upgrading operating systems to Windows 10 until the release of this cryptoprovider on those computers where its use is required.

The release of a new version of the cryptoprovider for Windows 10 will be announced additionally.

You can also find all the information on the company's website www.gamma.kz.

Do not disclose personal information

Under no circumstances should you DISCLOSE your login and password to anyone, including employees of JSC 'Nurbank'. YOUR LOGIN PASSWORD for IBYL is your personal CONFIDENTIAL INFORMATION. Responsibility for safeguarding personal confidential data and passwords rests with system users;

DO NOT SAVE your PASSWORD IN INTERNET BROWSERS OR TEXT FILES on the computer or other electronic information media, as this could lead to its theft and compromise;

  • Check the establishment of a secure SSL connection with the official website of the 'Internet banking for legal entities' system;
  • It is not recommended to install programs that allow remote access to the computer – such as TeamViewer, RAdmin, etc.;
  • We recommend storing keys on separate media, which should be accessible only to trusted users. No one except you, including even Bank employees, should have access to your EDS key;
  • Avoid connecting to the 'Internet banking for legal entities' system website via banner links or links contained in emails;
  • During work in the 'CORREQTS' system, it is not recommended to work in parallel in other browser tabs or open new web pages.
  • During work in the 'CORREQTS' system, it is not recommended to work in the operating system under an account with advanced rights in the operating system, for example, 'Administrator';
  • Do not enter confidential data if the input window differs from the standard windows of the 'CORREQTS' System (different inscriptions, font, etc.) or is not displayed as usual (operation in the system is disrupted);
  • Avoid public places with public internet access points (such as internet cafes and gaming clubs) for using the IBYL system, as you cannot be sure that spyware is not installed on the computers of these establishments, potentially saving your confidential identification and personal data;
  • Promptly INSTALL OPERATING SYSTEM UPDATES for your computer, as recommended by the manufacturer;
  • Use licensed antivirus software and ensure its regular updates;
  • Regularly perform antivirus checks to promptly detect malicious software;
  • Use additional licensed software: personal firewalls, spyware detection programs, spam protection programs, and promptly contact the Bank if you suspect that a password or secret keys have been compromised, or if you notice other suspicious activity;
  • Request changes to secret keys in the event of dismissal/departure of authorized employees or IT client employees who had access to them;
  • Log out of Internet banking even if you need to step away from the computer for just a few minutes;
  • Always log out of the IBYL system using the 'Logout' link, in which case your session will be terminated immediately and correctly;
  • If you detect suspicious activity on the computer (spontaneous mouse movements, opening/closing windows, typing) – immediately turn off the computer and report to the Bank about a possible attempt of unauthorized system access;
  • Do not click on pop-up ads. It is advisable to configure your browser to automatically block such windows;
  • Be attentive to strange or unclear browser error messages. In case of suspicion, scan your computer for viruses or spyware;
  • Use well-known browsers (Microsoft Internet Explorer version 8.0 and above, Mozilla Firefox version 13.0 and above, Google Chrome version 19.0 and above) and install updates for them in a timely manner;
  • Turn off the computer connected to the Internet if it is not used for an extended period.

Security Tips

The bank possesses all necessary information and under no circumstances DOES NOT SEND OUT EMAILS, SMS messages, or PHONE CALLS requesting clients' credentials, their online banking login and password for legal entities, and neither does it distribute software and updates via email.

Security Tips

In case of data compromise or detection of unauthorized access and unauthorized transactions from bank accounts via the 'Internet banking for legal entities' system, you must immediately contact the Bank's Contact Center at the following phone numbers:

+7 (727) 250-00-00, +7 (727) 244-44-44
(for Almaty city)
2552
(for mobile)