This notice informs individual clients of the Bank with whom a bank account and/or deposit agreement is concluded (hereinafter referred to as depositors) about the introduction of a new procedure for the payment of guaranteed compensation in the event that the Bank is deprived of its license to conduct all banking operations.
The new procedure for the payment of guaranteed compensation applies to depositors:
(1) with whom the Bank has concluded bank account and/or deposit agreements after April 30, 2021, as well as
(2) for whom the term of previously concluded bank account and/or deposit agreements has been extended from May 1, 2021, to a new term.
The new procedure for the payment of guaranteed compensation provides for two methods for depositors to receive guaranteed compensation: (1) in an agent bank and (2) electronically through the electronic payment portal of JSC 'Kazakhstan Deposit Insurance Fund' (hereinafter referred to as KDIF) or the e-government web portal. The term for the payment of guaranteed compensation is limited to one year from the commencement date of the payment.
The start date for the payment of guaranteed compensation, including the list of agent banks, period, and location of the payments, will be informed to depositors by the KDIF within thirty-five business days from the date the Bank is deprived of its license to conduct all banking operations.
If depositors do not claim their guaranteed compensation within one year from the start date of the payment, the KDIF will transfer the unclaimed amounts to their accounts in the Unified Accumulative Pension Fund as voluntary pension contributions.
For full details of the notice regarding the new procedure for the payment of guaranteed compensation, please follow the link: /ru/retail/deposit/gar_vklad.
The new procedure for the payment of guaranteed compensation will apply to payments of guaranteed compensation for deposits of banks deprived of their license to conduct all banking operations after May 1, 2021, as well as banks whose deposit compensation payments are ongoing, and for which the guarantee compensation payment period is set until May 1, 2022.
The maximum amount of guaranteed compensation payable is:
- 15 million tenge for savings deposits in national currency;
- 10 million tenge for cards, accounts, and other deposits in national currency;
- 5 million tenge for cards, accounts, and deposits in foreign currency (equivalent at the exchange rate set on the date the Bank is deprived of its license).
Further information regarding deposit insurance, including how to obtain guaranteed compensation, can be obtained from bank specialists at
2552 - free for mobile operators Kcell, Altel 4G, Tele2, Beeline, Activ
+7 (727) 250-00-00, 244-44-44
WhatsApp: +7 707 000 25 52 or directly from KDIF at the call center phone – 1460.