02.11.2020 Bank migrates to a new information system

02.11.2020 Bank migrates to a new information system

Dear clients of JSC "Nurbank"! 

We inform you that as of 02.11.2020, the bank migrates to a new information system. As a result, some operations will be unavailable:

1) In the Internet banking software for legal entities, payroll transfers to employees' card accounts will be unavailable from October 29, 2020, from 18:00 to November 2, 2020, 09:00, Almaty time.

Please make salary transfers by October 29, 2020, inclusively

2) In the Internet banking software for legal entities, business card top-ups will be unavailable from October 29, 2020, from 19:00 to November 2, 2020, 09:00, Almaty time.

Please top up business cards by October 29, 2020, inclusively, Almaty time.

3) The Internet banking software for individuals will be unavailable from October 29, 2020, from 19:00 to November 2, 2020, 09:00, Almaty time.

Please conduct all necessary operations in advance.  

4) The functions of the Deposit machine will be unavailable from October 30, 2020, from 20:00 to November 2, 2020, 09:00, Almaty time.

5) The function of topping up card accounts at the Bank's Payment terminals will be unavailable from October 29, 2020, from 18:00 to November 2, 2020, 09:00, Almaty time.

Payment terminals will be completely unavailable from October 30, 2020, from 20:00 to November 2, 2020, 09:00, Almaty time 6) From 00:00 to 07:00 on 02.11.2020, all operations using a payment card, as well as operations at ATMs and POS terminals, will be unavailable.

7) The issuance of cards with an individual design on the Nurpay.kz website will be unavailable from October 26, 2020, from 09:00 to November 2, 2020, 09:00, Almaty time.

8) P2A operations (transfer from card to current/savings accounts) on the Nurpay.kz website will be unavailable from October 30, 2020, from 22:00 to November 2, 2020, 09:00, Almaty time.

9) P2P operations (transfer from card to card) on the Nurpay.kz website will be unavailable from 00:00 to 07:00 on 02.11.2020, Almaty time. 

Please take this information into account when planning operations in Internet banking and Payment terminals.

We apologize for any temporary inconvenience and hope for your understanding.

22.10.2020