Recently, there has been an increase in fraud cases where fraudsters pose as security or financial monitoring personnel of a bank, or represent themselves as officials from the National Bank, the Ministry of Internal Affairs, or other government entities. Typically, they claim suspicious activities on bank accounts and (or) mention a special operation to catch fraudsters.
How it occurs:
Scammers call clients, presenting themselves as employees of the aforementioned entities and request personal data such as - full name, ID number, scanned ID, photo, card number, issuance date, CVV code (three-digit number on the back of the card) and one-time passwords, supposedly to secure the client. They may also ask the client to install remote access applications like Anydesk, Rustdesk, HopToDesk, TeamViewer. Under the influence of these fraudsters, clients themselves may take loans, transfer funds, or allow the scammer to access their mobile applications.
To avoid falling victim to fraudsters, adhere to these security measures:
- Do not share your personal data or card account details, including CVV codes, with others.
- Refrain from filling out suspicious forms received in spam messages from unknown contacts or in pop-up windows.
- Never disclose personal data, card information, passwords, codes, or code words to anyone. A scammer could gain full access to your account management.
- Never share SMS confirmation codes from the bank, as fraudsters may use them to enable internet banking.
- Avoid downloading unknown applications and files as they may contain malware that enables remote access to your personal data.
To protect your bank accounts, ensure the following:
- Regularly change passwords in internet banking.
- Enable all security systems: SMS confirmations, IP address control, 3D-secure, etc.
- Use only official sources (App Store, Play Market, etc.) for app installations.