Tender for Acquiring Employee Remote Desktop Solutions

Tender for Acquiring Employee Remote Desktop Solutions

Type of tender:
open
Date of event:
03.07.2025
Tender Start:
14:30
End of Trading:
18:00
Almaty, Abay Ave, 10V
3rd floor, office 310
20.06.2025

Package and Offer Collection

Valid until:
28.05.2025
Time until:
12:00
Address:
Ave. Abaya 10V, office 204, office management

Requirements for Potential Service Providers to Qualify for Tender

Potential suppliers who meet the criteria outlined in Appendix No.4 "Supplier Requirements" are eligible for the tender. The technical specification is provided in Appendix No.1 "Technical Specification".

Criteria for Tender Applications Evaluation
  • Compatibility with Bank's processing - preprocessing must be compatible with the current Bank's processing system WAY4
  • Preprocessing - it is necessary to implement a method for organizing payment acceptance through several payment systems, activities that include processing and storing information necessary for performing transactions
  • 3-D Secure – presence of own 3DSecure module
  • Anti-fraud - a system aimed at checking suspicious transactions according to established settings
  • Compliance with mandatory requirements of VISA/Mastercard PPS and NBK - Flexible system customization conditions are required according to VISA/Mastercard PPS and NBK requirements, as well as for the Bank's own improvements
  • Availability of product line: Acceptance (Retail), C2B (AFT), Payouts (OCT), Recurring Payments, Splitting, Tokenization (ApplePay and GooglePay), Personal Account, integration API

Additional conditions to be specified in the commercial offer:

  • Rates and conditions per transaction count
  • Cost of licenses and the cost of deploying the preprocessing solution in the Bank's infrastructure
  • Cost of the minimum fixed monthly payment
  • Cost of improvements for mandatory VISA/Mastercard PPS and/or NPC/NBK requirements
  • Cost of improvements at the Bank's initiative
  • Cost of cooperation under the White-Label scheme
  • Cost of 24/7 support and maintenance

The minimum requirements for the Bank's infrastructure for deploying the preprocessing solution and architectural solutions must also be described.

 

Required Document Package for Tender Participation

Legal Documentation
  1. application for participation in the Tender according to the form established in Appendix №4
  2. copies of founding documents, certificates or statements on the registration/re-registration of a legal entity or certificates of registration as an individual entrepreneur/notifications on the commencement of activities as an individual entrepreneur
  3. copies of the charter, power of attorney, order on the appointment of the first manager, decision on the creation of an LLP, LLP protocols
  4. copies of the permit (original for verification if the permit is issued on paper) for carrying out certain activities (if the activities related to the procured goods/works/services require a permit) or a copy of the extract from the state electronic register of permits and notifications issued by the state body accepting the notification sent by the Applicant (if the activities related to the procured goods/works/services require notification)
  5. original certificate from the servicing bank confirming the Applicant's bank details, the absence of overdue debt of the Applicant to the bank, and the absence of restrictions on the disposal of funds
  6. decision of the authorized body of the legal entity on the election (appointment) of the executive body (manager), notarized copy of the document
Financial Documentation
  1. price proposals
  2. original certificate from the serving bank confirming the applicant's bank details, as well as the absence of overdue debt by the applicant to the bank
  3. copies of financial statements for legal entities for one year, certified by the legal entity's seal, tax declarations for individual entrepreneurs, certified with a seal if available
  4. original certificate from the Tax Committee at the supplier's place of registration confirming the absence of outstanding tax liabilities
  5. information on the availability of material and technical resources
Tender Application Evaluation Criteria
  • Compatibility with the Bank's processing - preprocessing must be compatible with the Bank's existing WAY4 processing
  • Preprocessing - it is necessary to implement a method for organizing payment acceptance through multiple payment systems, including activities involving the processing and storage of information necessary for transactions
  • 3-D Secure – presence of an own 3D Secure module
  • Anti-fraud – a system aimed at checking suspicious transactions according to established settings
  • Compliance with mandatory requirements of VISA/Mastercard and NBРK – flexible customization options are needed according to the requirements of VISA/Mastercard and NBРK as well as the Bank's own developments
  • Availability of product line: Acceptance (Retail), C2B (AFT), Payments (OCT), Recurring Payments, Splitting, Tokenization (ApplePay and GooglePay), Personal Account, Integration API

Additional conditions to be specified in the commercial offer:

  • Rates and conditions based on the number of transactions
  • Cost of licenses and deployment of the preprocessing solution in the Bank's infrastructure
  • Cost of the minimum fixed monthly payment
  • Cost of adjustments for mandatory VISA/Mastercard and/or NPC/NBРK requirements
  • Cost of adjustments initiated by the Bank
  • Cost of cooperation on a White-Label basis
  • Cost of 24/7 support and maintenance

It is also required to describe the minimum infrastructure requirements of the Bank for deploying the preprocessing solution and architectural solutions.

 

The prospective supplier bears all costs associated with the preparation and submission of their tender application, and the Bank and the Tender Committee are not responsible for and bear no obligation regarding these costs, regardless of the nature of the conduct and the results of the tender.

We note that the Bank's Tender Committee has the right not to disclose information regarding the review, evaluation, and comparison of tender applications to prospective service providers or any other person not officially involved in the review, evaluation, and comparison of tender applications.

The prospective supplier has the right to modify or withdraw their application before the final deadline for submitting tender applications.

The tender will be conducted with the participation of an authorized representative of a potential service provider or without such if the authorized representative does not partake in the tender.

For inquiries related to the preparation of legal and financial documentation packages, please contact Vladimir Morozov, phone: +7 (727) 2 500 000 ext. 5385, vmorozov@nurbank.kz

For other inquiries, please contact Yerkebulan Issayev, phone: +7 (727) 2 500 000 ext. 4516, yissayev@nurbank.kz

Application for Participation