Procurement of Security and Monitoring System Maintenance Services
Nurbank
Map
2552
en
  • Bank Information
  • Shareholders and Investors
  • Management
  • Press Service
  • Tenders
  • Careers at NURBANK
  • Social Projects
  • Other

    • Procurement of Security and Monitoring System Maintenance Services

    Type of tender:
    open
    Date of event:
    21.08.2025
    Tender Start:
    14:30
    End of Trading:
    15:30
    10V Abay Ave, Almaty
    3rd floor, office 310
    06.08.2025

    Package and Proposal Collection

    Expires on:
    30.07.2025
    Time until:
    12:00
    Address:
    10V Abay Ave, office 204, secretary's office

    Requirements for Potential Service Providers to Qualify for Tender

    Legal entities (potential service providers) are eligible for the tender, provided they meet the following requirements at the time of the tender:

    • Possess professional competence and experience, and have the necessary financial, material, and labor resources to fulfill obligations under the service agreement
    • No claims from JSC 'Nurbank' regarding previously concluded contracts
    • Be solvent, not subject to liquidation, have no arrest on its assets, and its financial and economic activities should not be suspended in accordance with the laws of the Republic of Kazakhstan
    • Fulfill obligations of paying taxes and other mandatory fees to the budget at the time of application for participation in the tender and at the time of signing the service agreement
    • Availability of a service center or service partner for warranty service of supplied equipment in cities Almaty, Astana, Aktau, Atyrau, Aktobe, Uralsk, Petropavlovsk, Shymkent, Karaganda, Pavlodar, Kostanay, Semey, Oskemen, Taldykorgan, Kokshetau, Taraz (provide information indicating name, address, and contact details)
    • Equipment warranty period of at least 1 year for the entire product range
    • The potential supplier bears all costs related to preparing and submitting their tender application, and the Bank and tender commission do not answer for or bear any liabilities regarding these costs, regardless of the manner and outcome of the tender
    • Delivery within Almaty and regions should be carried out according to the schedule provided by JSC 'Nurbank'
    • The price of each unit of the product is fixed for the duration of the Contract to enable additional purchases if the Buyer requires extra product units beyond those specified in the technical specifications
    • The service provider assumes all transportation costs for delivering at least 5 computer and peripheral devices that are faulty within the warranty period to and from the service center and back to the Customer's location in Kazakhstan (delivery cost must be included in the product price)
    • Payment terms: 50% prepayment, 50% upon actual delivery of the goods

    Technical specifications and descriptions of software products are provided in Appendix No. 1 (LOT No. 1, LOT No. 2).

    Tender Evaluation Criteria
    • compliance of the potential supplier with the aforementioned requirements
    • compliance of the tender application with the technical specifications of the tender documentation
    • proposed price
    • payment terms
    • equipment delivery timelines

    Required Document Package for Tender Participation

    Legal Documentation
    1. application for participation in the tender in the prescribed form, according to Appendix No. 5 to this letter
    2. notarized copies of the founding documents, certificate of registration/reregistration of a legal entity (Charter, certificate of registration for value-added tax)
    3. copies of the license (original for verification) for carrying out state-licensed activities (if the activities related to the purchased goods/works/services are subject to licensing)
    4. notarized copy of the document certifying the identity of the authorized representative of the supplier
    5. power of attorney from the supplier to the authorized representative for participation in the Tender
    Financial Documentation
    1. original certificate from the servicing bank confirming the applicant's banking details and absence of overdue debts to the bank
    2. copies of financial statements for legal entities for one year, certified by the legal entity's seal, tax returns for individual entrepreneurs, certified by the seal if available
    3. original certificate from the Tax Committee at the supplier's place of registration confirming the absence of tax payment arrears
    4. copies of recommendations and reviews from legal entities/individual entrepreneurs previously collaborating with the supplier, containing evaluations and characteristics of cooperation experience, including timeliness, completeness of obligations, and others (if available)
    5. information about the availability of material and technical base
    6. pricing offers
    7. confirmation of agreement to make settlements for deliveries under the Contract through a bank account at JSC "Nurbank"
    Additional Documentation
    1. description and technical documentation for the supplied equipment
    2. terms of delivery and warranty service of the equipment
    3. delivery timelines
    4. availability of service centers across the Republic (provide information with name, address, contact details)

    Note that the Bank’s Tender Committee is entitled not to disclose information regarding the review, evaluation, and comparison of tender applications to potential service providers or any other person not officially involved in the review, evaluation, and comparison of tender applications.

    "Nurbank" JSC is entitled to cancel or postpone the tender by written notice to potential suppliers who have submitted tender applications, specifying the cancellation of the tender or a new date for the tender.

    A potential supplier has the right to modify or withdraw their application before the final deadline for submitting tender applications.

    The tender will be conducted with the participation of an authorized representative of a potential service provider, or without one if the authorized representative will not be participating in the tender.

    For inquiries regarding the documentation package for the technical specification, please contact Sabit Ospanbayev at +7(727)2 500 000, ext. 4000, sospanbayev@nurbank.kz.

    Appendix No. 1

    Supplier Requirements

    Appendix №2

    Selection Criteria

    Application for Participation

    Application for Participation