Autumn with Ria Money Transfer
How to Participate
In the Nur24.kz mobile app or at a Nurbank branch.
Each transfer meeting the requirements is a separate application. More transfers—more chances.
Once the campaign is over, we will select 7 winners randomly during a live broadcast on NurBank's Instagram.
No registration is required — simply send the transfer during the promotion period.
Awards
1st place
2nd and 3rd places
4th–7th places
Taxes and other mandatory payments associated with receiving the prize are paid by JSC "Nurbank".
Drawing
Draw
- All eligible entries are entered into the draw after the promotion ends.
- Winners are chosen randomly during a live event on Nurbank's official Instagram page.
- One winner receives the main prize, and another six receive additional prizes.
Prize Redemption
- We will call the phone number provided during the transfer process.
- An identity document is required to claim the prize. We will coordinate the location and method of delivery with you.
- If we are unable to reach the winner within 5 business days, the bank reserves the right to conduct a new draw.
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Frequently Asked Questions
- Who can participate
An individual aged 18 or older can participate in the Promotion if they send a money transfer via the Ria Money Transfer system during the Promotion:
- at a Nurbank branch, or
- through the Nur24.kz mobile application
Employees of Joint Stock Company “Nurbank” and persons associated with the Bank through special relationships are not allowed to participate in the Promotion.
- Terms of Participation
To participate in the Promotion, during its period, you need to make a money transfer through the Ria Money Transfer system for the amount of:
- at least 1 US dollar or
- at least 1 euro
Each money transfer that meets the Promotion terms is a separate entry for the prize draw.
The more transfers that meet the Promotion terms the participant makes, the more entries will be submitted for the prize draw.
Transfers with statuses "Returned" and "Cancelled" do not qualify for the Promotion.
- Prize Fund
There will be 7 winners determined by the end of the Promotion.
Prizes:
- 1st place — iPhone 17 Pro 512 GB in orange
- 2nd and 3rd places — Acer Gadget ETBook M14P Ultrabook
- 4th to 7th places — Yandex Stations
- How Winners Will Be Determined
After the campaign period concludes, all money transfers meeting the campaign criteria will be entered into the drawing.
Winners will be selected randomly during a live broadcast on Nurbank's official Instagram page.
The drawing will result in 7 winners: one grand prize winner and six additional prize winners.
- Prize Collection
After the drawing, the Bank will contact the winners using the phone number provided during the money transfer process.
If the winner cannot be reached within 5 (five) business days or if the winner declines the prize, the Bank reserves the right to conduct a repeat drawing and determine a new winner at random through a live broadcast on Instagram.
To collect the prize, the winner must present an identification document.
The place and method of receiving the prize are agreed upon with the winner.
Taxes and other mandatory payments associated with receiving the prize as part of the Promotion are paid by JSC "Nurbank" in accordance with the legislation of the Republic of Kazakhstan.
- Additional Terms
JSC "Nurbank" reserves the right to make changes to the terms of the Promotion. Information about changes is published on the official website nurbank.kz.
In case of violation of the Promotion's terms, including suspected fraudulent actions by the participant, the Bank reserves the right to exclude such a participant from the Promotion.
Participation in the Promotion implies that the participant has read and agreed to these Terms.
- Is registration required to participate?
No, separate registration is not required: each suitable translation automatically becomes an entry.
- I am a foreigner / non-resident of Kazakhstan. Can I participate?
Yes, non-residents can also participate in the promotion
- I'm 17 years old, I've sent a transfer - am I eligible?
No, participation is only allowed from the age of 18.
- Who Are 'Persons with Special Relations with the Bank'?
Persons recognized as having special relations with the bank include:
a) any official or executive of the bank, as well as their close relatives;
b) any individual or legal entity that is a major shareholder of the bank, or an official of such a major shareholder, as well as their close relatives;
c) a legal entity in which individuals mentioned in subparagraphs a) and b) of this paragraph are major participants;
d) a legal entity in relation to which the bank is a major participant, the officials of this legal entity, and their close relatives.
- If I receive a transfer via Ria at Nurbank - am I also a participant?
According to the terms, only sending a transfer is considered. Receiving is not counted (confirm with the business).
- When does the promotion take place?
From October 5 to December 21, 2026.
- When is the draw?
December 23, 2026, live on NurBank's Instagram.
- What time is the broadcast?
At 3:00 PM. Follow the news and stories on the bank's Instagram
- I sent a transfer on October 4 / October 1 - will it count?
No, only transfers from October 5 are counted.
- December 21 evening transfer - until what time is it credited?
Transfers sent until December 21, i.e., until 23:59 on December 20, are credited.
- If I sent the transfer on December 21 and the recipient collected it on the 22nd - will it be counted?
Transfers sent before December 21, i.e., before 23:59 on December 20, are counted.
- Can the promotion be extended or changed?
The bank may change the terms; changes are published on nurbank.kz.
- What is needed to participate?
Send a transfer via Ria Money Transfer at a Nurbank branch or at Nur24.kz for an amount starting from 1 dollar or 1 euro.
- What is the minimum amount?
From 1 USD or 1 EUR.
- Can a transfer be made in tenge or rubles? Is it included?
Only dollars and euros are mentioned in the terms
- I made 5 transactions - do I have 5 chances?
Yes. Each eligible transaction is a separate entry. The more transactions, the more chances.
- If I split one sum into 10 transfers of 1 dollar each, does that count as 10 applications?
There is no limit on the number of applications
- Can one application win two prizes?
No, one participant can win only one prize for the entire duration of the promotion. In case the same participant's application is drawn again, a re-selection is held.
- Which countries count for transfers? Any?
Transfers are counted towards any countries where RIA allows sending
- Are transfers via Ria in another bank or at a Ria location (not Nurbank) credited?
Yes, the terms do not differentiate by channel.
- How do I know my transfer is participating? Will I receive an application number or SMS?
All transfers are included in the promotion
- Where can I see how many requests I have?
If the transfer was sent through a branch, the branch employee provides the sender with a receipt.
- How are winners chosen?
Random selection among all eligible translations, live on Instagram on December 23 using the random number generator random.org
- Will the list of winners be published? Where?
The winners will be published on the website. However, personal data of the winners will not be disclosed.
- What if I don't answer the call?
If you are not contacted within 5 working days, the bank may conduct a redraw and select another winner.
- My phone number changed after the transfer. What should I do?
If the winner cannot be contacted at the phone number provided during registration within 5 (five) business days, the Bank reserves the right to select a new winner by random selection through a live draw on Instagram.
- Where and how to collect the prize?
The location and method will be arranged with you. Identification must be presented.
- I live in another city / there is no branch nearby. Will the prize be delivered?
The sender needs to come to the branch through which the transfer was made and sign the Prize Acceptance Act.
- Do I Need to Pay Tax on the Prize?
No, taxes and mandatory payments are covered by Nurbank.
- Can I take cash instead of a prize?
No, the winner can only receive the awarded prize
- Can I change the color or model of the iPhone?
No, unfortunately it is not possible to change to another color or model.
- Can a relative collect the prize by power of attorney?
No, the deed of transfer must be signed by the sender, as Nurbank pays taxes under this deed.
- Is there a warranty on prizes?
Manufacturer's and Technodom store supplier's warranty
- Why can you be excluded from the promotion?
For violating the terms, including suspicion of fraud.
- What is considered fraud in this promotion?
Multiple split transactions of a single operation into smaller amounts by the client may be indicative of potentially fraudulent activity and is subject to further analysis in accordance with the Bank's established procedures.
- I was excluded. How to appeal?
Contact the branch through which the transfer was sent and submit a statement
- I have been excluded. How to appeal?
Contact the branch through which the transfer was sent and submit a statement
- I received a call saying I won, but they ask to pay for delivery/to provide a code from SMS. Is this the bank?
The bank contacts winners only after the broadcast on December 23. Payment and code requests are not mentioned in the terms: a business response and security statement are needed.
- Where to direct inquiries about the promotion?
Inquiries about the promotion can be directed to the Bank's Contact Center